On behalf of the Elliotts team and family, I hope that you and your family are safe, health and keeping well during these very difficult and challenging times. With the current lockdown regulations meaning that our store (along with many others) is currently closed, life has at times taken on a very surreal feel over these past few weeks.
Thank goodness it does seem that the situation regarding COVID-19 is improving slightly and I very much hope that gradually in the coming weeks and months, some of the current restrictions will be eased.
I can personally assure you that as soon as this happens, we are ready and raring to go with opening the store and personally showing you some beautiful Summer Men’s and Ladies collections which are now fully delivered and beautifully merchandised.
In the meantime, I would like to share with you some of the things we are doing during this period to ensure we keep developing and improving the store and the services we are able to offer you.
A NEW CONTEMPORARY LOOK FOR THE GROUND FLOOR
Just before the lockdown, you may have noticed that we had completed the installation of new lighter flooring throughout the ground floor Ladies Fashion and Shoe departments. At the same time, we had also taken delivery of the brand new contemporary fixtures and stands for the Ladies Shoe department. We are currently busy removing the old fixtures, freshly painting and redecorating the department and installing the new fixtures. This will complete and entirely new and modern look for the ground floor which we are all very excited about. As soon as the work is completed, we will upload some preview pictures of the new look to the Elliotts Blog as well as to our social media channels.
KEEP AN EYE OUT FOR OUR NEW WINDOW DISPLAYS
We are always grateful for the positive feedback we continually receive for our eye-catching window displays and a great deal of thought and planning goes into the displays in terms of both the products we showcase and the themes we base our props on.
I am delighted that our visual merchandising team will be redressing the windows within the next week. The windows will be relaunched with a brand new theme and will be stocked with the latest styles full of lots of vibrant summer colours!
If you are visiting the High Street, make sure you pass the store and get some great inspiration for future retail therapy. Again we will be posting pictures of the windows to the blog and to social media as soon as they are complete.
SOCIAL MEDIA AND WEBSITE UPDATES
We have already started updating our Facebook page with some pictures of the latest products in-store. This will continue with more great Men’s and Ladies styles being uploaded in the coming days. So far, the Birkenstock sandals and the Men’s and Ladies Toms espadrilles have received a fantastic reaction with lots of orders taken over the telephone. More styles will follow including some beautiful summer handbags, the latest Men’s polos and t-shirts, designer jeans and many other products. Do keep checking the social media channels to make sure you don’t miss out.
The blog area of the website will also be updated with some great in-depth features on the new collections from our brands and designers – both existing favourites and the newest kids on the block!
A FAMILY BUSINESS – PERSONAL SHOPPING AND SERVICE COME AS STANDARD
I cannot mention enough that we are a 5th generation family business still going strong by continually modernising and adapting, even in extraordinary times like these. As such we believe that the standards of personal service we offer are a cut or two above what people have come to expect of other retail stores.
Our personal shopping service comes at no extra cost and proving increasingly popular. If you have any clothing or footwear requirements during the current period or indeed any queries or questions, please don’t hesitate to contact us directly – we are more than happy to help.
A lot of requirements can be dealt with over the phone with the assistance of photos or videos of products and collections being to you to assist your choice. We can also arrange a private consultation via video conferencing – Zoom or Face Time – to personally show you the collections.
I would like to take this opportunity to that you again for your continued support and custom.
Please take care and I wish you and your family continued good health
We look forward to speaking to you soon and welcoming you to Elliotts again the not too distant future.
With our very best wishes,
Neil, Erin and the Welker family.